THRIVE today announced the expansion of its consulting services to include technology leadership, artificial intelligence, cybersecurity, managed IT services, and digital transformation capabilities through a new white-label relationship with RainTech, a nationally recognized technology services provider.
The expansion reflects THRIVE's continued commitment to helping health centers and other safety-net organizations address increasingly complex operational challenges with practical, mission-focused solutions. Rather than functioning as a standalone technology offering, the new capabilities become part of THRIVE's integrated consulting model, complementing the organization's expertise in strategy, finance, governance, clinical operations, workforce development, compliance, partnerships, and organizational effectiveness.
As technology becomes increasingly central to healthcare delivery, many community-based organizations struggle to identify trusted partners who understand both the technical landscape and the unique realities of safety-net healthcare. THRIVE's expanded services were designed to bridge that gap by helping organizations implement technology that advances their mission rather than adding unnecessary complexity.
"We are seeing a clear gap across the safety-net healthcare environment," said Bill Franz, CEO of THRIVE. "Health Centers and their partners know that human-centric technology and AI can help them improve clinical outcomes, better patient experience and increase staff satisfaction and efficiency, but many do not have the internal capacity or trusted support to turn that opportunity into practical results. THRIVE is expanding to meet that need by combining technology expertise with our understanding of strategy, operations, finance, workforce, and care delivery while keeping mission, people, and community impact at the center."
Unlike traditional IT providers, THRIVE's approach begins with organizational strategy rather than technology itself. Consultants work alongside executive teams to identify high-value opportunities, establish governance and appropriate safeguards, evaluate and configure technology solutions, oversee implementation, and support long-term adoption across the organization.
The expanded service portfolio includes:
Strategic technology leadership and virtual CIO services
Managed IT services with 24/7 monitoring, service desk support, and infrastructure management
Cybersecurity, incident response, and compliance support
Microsoft 365 optimization and secure collaboration
AI strategy, governance, and practical workflow automation
Cloud infrastructure, migration, and business continuity planning
Technology project management and implementation support
Executive reporting, risk management, and board-level technology governance
The technology services are specifically designed around the operating realities of community health centers and other safety-net providers, including limited financial resources, workforce shortages, evolving regulatory requirements, fragmented technology environments, and increasing expectations for measurable community impact.
Rather than pursuing technology for its own sake, THRIVE's focus is on helping organizations use technology to improve workflows, strengthen decision-making, reduce administrative burden, enhance security, and ultimately improve the experience of patients, providers, and staff.
"AI only earns its place in healthcare when it amplifies people instead of replacing them. That has to be the design principle from day one, not an afterthought," said Andrew Jahnke, CEO of RainTech. "THRIVE's deep health center operating experience combined with our technology, security, and compliance expertise gives community health centers a genuine, human-centered path to adopt AI responsibly, without cutting corners on trust or losing sight of their mission."
The expanded technology capabilities further strengthen THRIVE's ability to help organizations improve financial sustainability, enhance operational performance, strengthen governance and accountability, expand collaboration, improve care coordination, and achieve better health outcomes for the communities they serve.
The relationship with RainTech enables THRIVE to pair deep healthcare operational expertise with more than 25 years of enterprise technology experience, including managed IT services, cybersecurity, cloud infrastructure, compliance, AI implementation, and digital transformation. RainTech supports organizations nationwide through security-first technology services built around resilience, governance, and measurable business outcomes.
"Our mission has always been to help safety-net organizations build stronger, more resilient organizations that improve the lives of the communities they serve," Franz said. "Technology has become essential to achieving that mission. By integrating these capabilities into our broader consulting model, we're helping organizations adopt technology in ways that strengthen care, empower staff, improve sustainability, and create lasting community impact."
